Frequently Asked Question

DJM-2000 - PC Connection

  • Q: Can a computer on which DJS software is installed be connected by USB?
    A: The DJM-2000’s audio interface functions can be used. -The DJS software does not support MIDI, so the DJU cannot be controlled using the DJM-2000’s MIDI control function.
  • Q: What can be done by connecting a computer?
    A: With USB connections, you can:
    -Operate applications on the computer (fully assignable USB-MIDI function)
    -Input the sound output from applications on the computer to the DJM-2000 (USB audio interface function) -Input the sound output from this mixer to applications on the computer (USB audio interface function)
  • Q: To connect to a computer, is it enough just to connect the USB cable?
    A: Yes, all you need is one USB cable. The driver software must be installed beforehand. When using applications of other brands, refer to the application’s operating instructions.
  • Q: What are the system requirements (required operating environment)?
    A: Windows Vista® Home Basic/Home Premium/Ultimate/Business — Windows® XP Home Edition/Professional (SP2 or later) The driver software is not compatible with 64-bit operating systems (Windows® XP Professional x64 Edition and 64-bit editions of Windows Vista®). — Mac OS X (10.3.9 or later) When using DJ applications, check the application’s required operating environment.
  • Q: Are Macintosh computers supported?
    A: Yes. -Mac OS X (10.3.9 or later)
  • Q: Are Windows XP SP3 and Windows Vista SP1 supported?
    A: Yes. - Windows Vista® Home Basic/Home Premium/Ultimate/Business - Windows® XP Home Edition/Professional (and later) The driver software is not compatible with 64-bit operating systems (Windows® XP Professional x64 Edition and 64-bit editions of Windows Vista®).
  • Q: The sound skips when the DJM-2000 is used as an audio device.
    A: When using a notebook computer, it could be that the computer's performance is intentionally reduced by the power-saving function. Use with the AC adapter, not on the battery, and cancel all power-saving settings. Also turn off the screensaver function. Sound skipping could also be due to the influence of other applications (including resident programs). Check the recommended environment for the applications you are using. When using ASIO, sound skipping can be reduced by adjusting the audio device buffer size using the DJM-2000 ASIO setting utility.
  • Q: [For Windows] The message "Log on with the account of the computer administrator" appears and the driver cannot be installed.
    A: Check that the account type for [User Account] at [Control Panel] is [Computer Administrator]. If not, the driver cannot be installed.
  • Q: [For Mac] The message "You must input the administrator's name and password" appears and the driver cannot be installed.
    A: Even if the account type is not [Administrator], the driver can be installed by inputting the administrator's name and password.
  • Q: Can I turn off the computer's program event sounds (warning tones, etc.)?
    A: Yes. Turn off all the program event sound settings at the sound settings in the control panel.
  • Q: The DJ application stops working when the computer starts back up after being in the sleep or standby mode.
    A: The DJM-2000 is compatible with operation after the computer starts back up from the sleep or standby mode, but may not operate depending on the application being used. If the DJM-2000 does not operate after the computer starts back up from the sleep or standby mode, disconnect then reconnect the USB cable, then reboot the application.
  • Q: The sound played on the computer is not produced.
    A: The driver software must be installed before outputting sound from the computer to the DJM-2000. Install the driver software using the included driver installation disc. Once installation is completed, restart the computer. - After connecting the computer and DJM-2000 by USB cable, set the application's sound device to "DJM-2000". For instructions on making settings, etc., refer to your application's operating instructions. - Set the DJM-2000's audio channel input selector switch to the "USB */*" position.
  • Q: The DJM-2000 cannot be specified in the DJ application.
    A: The driver software must be installed before outputting sound from the computer to the DJM-2000. Install the driver software using the included driver installation disc. Once installation is completed, restart the computer. - Check the driver software's version (the operating instructions). If the version window is not properly displayed or the version itself is not properly displayed, installation has not completed properly. Reinstall the driver software on the computer. - The DJM-2000 may not be properly recognized. Close the DJ application and disconnect the USB cable, then start the DJ application back up.
  • Q: A message appears after connecting the computer and DJM-2000. What should I do?
    A: When the DJM-2000 is first connected to a computer or to a different USB port on the computer, the message "Installing device driver software" may appear. Wait until the message "Prepared to use device" is displayed. When installing on Windows XP — The message "Connect to Windows Update to search for hardware?" may appear during installation. Choose "No, not now.", then click "Next"to proceed with installation. — The message "Choose the installation method" may appear during installation. Choose "Install software automatically (recommended)", then click "Next"to proceed with installation. — The "Windows Security" window may appear during installation. Click "Install this driver software." to proceed with installation.
  • Q: Is Windows 7 supported?
    A: No. The supported operating systems are as follows: — Windows Vista® Home Basic/ Home Premium/ Ultimate/ Business — Windows® XP Home Edition/ Professional (SP2 or later) The driver software is not supported on 64-bit versions of operating systems (Windows® XP Professional x64 Edition and 64-bit editions of Windows Vista®).
  • Q: Tell me how to set the IP address and check the setting.
    A: The IP address is assigned automatically by the Auto IP or DHCP function, so there is no particular need to set it. It is not possible to check the currently set IP address.
  • Q: I cannot connect a computer by LAN.
    A: With this mixer, the IP address is assigned automatically by the Auto IP or DHCP function. The computer must also be set so that the IP address is assigned automatically. Anywhere from 30 seconds to 1 minute is required from the time LAN recognition begins until the IP addresses are set, though this depends on the computer’s operating system.
  • Q: What types of application software can be controlled?
    A: Application software that is compatible with MIDI control, such as Native Instruments' "TRAKTOR", can be controlled.